Shipping policy

At ZeeLuxe, we aim to provide you with the best shopping experience, including reliable and efficient shipping services. This Shipping Policy explains how we handle shipping and delivery of your orders.

Shipping Locations
We ship to the following regions:

  • United Kingdom
  • European Union
  • United States
  • Canada
  • Australia
  • Nigeria 
  • And other international destinations (please check availability at checkout)

Shipping Rates and Delivery Times
Please try and be patient as there is only 1 person running this handmade business.

United Kingdom

  • Standard Shipping: Free for orders over £35. Orders under £35 incur a flat rate of £2.35. Delivery within 3-5 business days after processing time.
  • Express Shipping: £3.00. Delivery within 1-2 business days after processing time.

France, Germany & Netherlands 

  • Express shipping: €30.00 (this price includes customs charges). Delivery 3-10 business days.

European Union

  • Express shipping: €13.99.  Delivery 3-10 business days.

United States and Canada

  • Express Shipping: $26.20 Delivery within 3-10 business days.

Australia

  • Express Shipping: AUD 59.00 (this price includes customs charges). Delivery within 3-10 business days.

Norway 

  • Express shipping: 458.85 NOK. Delivery within 3-10 business days.

Other International Countries 

  • Express Shipping: Varies by destination. Delivery within 5-10 business days.

Customers will receive an email once the purchase has been made, once it has been shipped (your tracking number will be provided at this stage) and once your order has been delivered. If you do not receive the emails, you may have entered the wrong email address or forgot to include one. These emails are automatically sent.

Shipping carriers 

We use a variety of trusted carriers to ensure your order is delivered safely and promptly. Carriers include:

  • Royal Mail
  • DPD
  • Evri

Delivery Issues & Delayed Delivery
While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues. We are not responsible for delays caused by the shipping carrier or customs.